Privacy Policy
Last Updated: June 10, 2026
US Office Solutions is committed to respecting your privacy and protecting your personal information. This policy explains how we collect, use, and safeguard the data you provide when visiting our website or scheduling onsite printer repairs and business equipment services at your location.
Information We Collect
We collect information you provide directly to us when you request service, book a technician, or sign up for maintenance plans. This information includes:
- Contact details such as your name, business email address, phone number, and physical office location; printer model and technical details; and payment information for service billing. We also collect automated data through your device, including your IP address, browser type, and how you interact with our website. This helps us understand your needs better and ensure our online booking tools function correctly for your specific device and region, providing a seamless service experience every time.
Personal and Service Details
How We Use Your Information
- We use your data to facilitate onsite printer repairs, confirm appointments, and process payments. It also allows us to send maintenance reminders, provide customer support, and improve our service offerings. By understanding your equipment history, our technicians can arrive prepared with the correct parts. We may also use your contact info to send you relevant updates about our office solutions and service area coverage.
Cookies and Web Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyze our web traffic. Essential cookies keep our site running, while analytics cookies help us see which services are most popular. You can manage your cookie preferences through your browser settings, though some website features, like our repair booking portal, may require cookies to function properly. By using our site, you consent to our use of these tools to optimize our digital presence and provide better service.
Analytics and Advertising
We work with third-party partners to analyze user behavior and serve relevant information. These partners use tracking pixels and cookies to gather data on how you find our site and which services interest you. This insight allows us to refine our marketing and ensure we are reaching businesses in need of printer maintenance.
Privacy of Minors
Our services are commercial in nature and are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a minor has provided us with data, we will take immediate steps to delete it from our records.
Sharing Information
We do not sell your personal data. We only share information with trusted service providers who help us run our business, such as payment processors, dispatch systems, and email platforms. All partners are required to maintain the confidentiality of your data.
Data Security and Retention
We use industry-standard physical and electronic security measures to protect your information from unauthorized access. We retain your personal data only as long as necessary to provide you with repair services, comply with tax requirements, or resolve disputes. Once the information is no longer needed for business or legal purposes, we securely delete or anonymize it in our systems.
Your Rights and Choices
Depending on your location within the US, you may have the right to access the data we hold about you, request a copy of it, or ask for its deletion. You can also opt-out of marketing communications at any time by clicking the unsubscribe link in our emails. We are dedicated to providing transparency and giving you control over the personal information you share with our team.
Contact Us and Updates
We may update this policy periodically. If you have questions about our privacy practices, please reach out to us:
Softpure Solutions Inc 99 Wall Street #1081 New York, NY 10005 Email: contact@softpuresolutionsinc.com Phone: 1 (833) 295-5838 Website: www.softpuresolutionsinc.com