Terms and Conditions
Last updated: June 10, 2026
Using Our Website
By browsing this website or scheduling a repair with Softpure Solution, you agree to these basic rules. If you find these terms unsuitable, please discontinue use of our site and services immediately.
Our Repair Services
Softpure Solution specializes in onsite repair and maintenance for home, office, and industrial printers. We come to your location to fix equipment and keep your printing hardware running smoothly.
Service Requirements
When you book a service, you confirm that you are an adult with the authority to allow repairs on the equipment. Your request gives our team permission to handle and open your printer hardware onsite.
Payment and Pricing
- Rates for labor and replacement parts are based on our current standard pricing. Full payment is required once the repair visit is finished. Please note that our service rates are subject to change over time.
Providing Access
To complete the work, we need a safe environment and clear access to your printer. If our technician cannot enter at the agreed time, a travel fee may be applied to your account.
Changing Your Booking
If you need to move your appointment, please give us 24 hours notice. Late cancellations or missed visits without notice may be charged a standard processing fee to cover our scheduling and travel.
Liability and Limits
Softpure Solution is not responsible for the following cases:
- Loss of digital data, custom settings, or business downtime caused by broken hardware or the repair process. We provide our technical help as efficiently as possible without specific future guarantees.
Website Ownership
The text, logos, and images on this site belong to Softpure Solution. We ask that you do not copy or use any of our content without getting our written permission first to avoid copyright issues.
User Conduct
We expect all visitors to use our site honestly for service inquiries. Misusing our contact systems, digital tampering, or being disrespectful to our team will result in a loss of service access.
Our Agreement
You agree to protect Softpure Solution from any legal claims or costs that happen because you broke these rules or used our printer repair services in a way that was not intended or authorized.
Local Laws and Rules
These terms follow the laws of New York State. If there is a disagreement regarding our repairs or website, it will be handled by the local court system in New York County.
Future Updates
Information on this site is general and subject to change. We may update these terms to reflect our current business practices. New rules apply as soon as they are posted on this page.
Customer Support
You can reach us with any policy questions here:
Softpure SolutionEmail: contact@softpuresolutionsinc.comPhone: 1 (833) 295-5838Address: 99 Wall Street #1081, New York, NY 10005